Statements made in a promotional setting or material must not be inconsistent with the details of the marketing authorisation
It is very important that you establish when you are operating in a promotional setting or a non promotional setting so that you know when this requirement applies.
Those working in medical roles have more freedom to operate in non promotional settings and therefore to present off label information (covered later in this module).
However if you are working in a promotional setting this freedom does not apply and you must adhere to this requirement.
Examples of where you might be working in a promotional setting are:
- Speaking at an AstraZeneca stand alone promotional meeting
- Presenting data at a meeting organized and attended by sales personnel
- Accompanying a sales person in a promotional call (field visit)
Even if new data contradict data present in the SmPC, this requirement applies in promotional settings.
For example if the side effect of ‘pancreatitis’ was listed for a product and a large safety trial demonstrated that there was no increased risk, a statement that there was no risk would not be allowable as it would be inconsistent with the SmPC.

Likewise if there are limitations to the licensed population and you subsequently generate positive data in a slightly different population, your claims must still reflect the licensed population cited in the SmPC. For instance the product bendamustine is licensed as follows:
Front line treatment of multiple myeloma (Durie-Salmon stage II with progress or stage III) in combination with prednisone for patients older than 65 years who are not eligible for autologous stem cell transplantation and who have clinical neuropathy at time of diagnosis precluding the use of thalidomide or bortezomib containing treatment.
In clinical practice this population represents a tiny subset of myeloma patients. There are numerous studies that have shown efficacy in patients who did not have neuropathy at diagnosis and who were treated with thalidomide and/or bortezomib. However because of the restricted licensed population bendamustine cannot be promoted for use in these patients.
Consider these examples
Consistent statements?
Consider the following statements that were made in the US for the product Abilify (aripiprazole):
- “Unique pharmacology sets Abilify apart”
- Abilify:
- is thought to increase neuronal activity in hypoactive conditions;
- is thought to decrease neuronal activity in hyperactive conditions;
- has a high affinity for both dopamine and serotonin receptors.

These statements were presented in conjunction with the image of a light dimmer switch set halfway between ‘high’ and ‘low’ presented against a well lit background wallpaper, with clearly defined graphics of human brains.
Now take a look at the US PI – in particular what is said in the Clinical Pharmacology section:
Do you think the statements are consistent or inconsistent with the PI?
Ruling
This was the subject of an FDA warning letter. The FDA stated that the sum of the statements and the way they were presented misleadingly implied a greater degree of certainty about the mechanism of action of Abilify in humans than is currently known and referred to the PI which states that the mechanism of action of this agent is unknown.
Consistent with licensed indication?

Below are some statements made about the product Tindamax in the US. This agent is licensed in the US as follows:
Tindamax is indicated for the treatment of bacterial vaginosis (BV) in non-pregnant women; pathogens such as Trichomonas vaginalis, Chlamydia trachomatis, Neisseria gonorrhoeae, Candida albicans, and Herpes simplex virus should be ruled out.
There is also a boxed warning for the product for the potential risk for carcinogenicity, as well as contraindications for use in patients with previous hypersensitivity to tinidazole or other nitroimidazole derivatives, during the first trimester of pregnancy, and in nursing mothers.
Statements:
“TINDAMAX (tinidazole tablets) is the one and only treatment for BV that gives your patients...”
“For short, affordable treatment of bacterial vaginosis (BV)...”
Which of the following do you agree with?
- The statements are not inconsistent with the licensed indication
- The statements are inconsistent with the licensed indication
- The statements are misleading
- The statements are not acceptable as they could compromise patient safety
Ruling
These statements miss out an important part of the licensed indication – it is licensed in non-pregnant women. Moreover there is a boxed warning about use in early pregnancy. They misleadingly imply that TINDAMAX can be used in any patients with BV and therefore the claims are inconsistent with the marketing authorization. The statements were the subject of an FDA warning letter because of this, and the company was told to cease use of the statements.