Key Topic 1: Encourage Rational Prescribing – Unsubstantiated Claims

All product claims must be capable of substantiation (see key topic 2 in this module for more information about standards of evidence).

Ideally claims should be supported by the approved product information. However this is not always possible and other supportive material may be needed.

When considering supportive data from the literature or from internal ‘data on file’ remember that claims must reflect the full and current body of evidence.

This means that if you can find one paper to support your claim, but there are 20 others that do not support it, you are unlikely to be able to substantiate it!

Be careful when dealing with emerging scientific opinion – balance is most important in these situations.

Sometimes cases will hinge on subtleties of language as the following example demonstrates.

Example

In Australia a health professional complained about an advertisement for Valdoxan published in ‘Australian Doctor’ by Servier.

The complaint centred on the claim:

“An effective anti-depressant recommended first line in 2013 clinical guidelines”.

The claim was referenced to the approved product information for Valdoxan and a published paper.

The complainant alleged that neither the first reference, the Product Information, nor the second reference, an article by Malhi et al (2013) were clinical guidelines.

The claim therefore could not be adequately substantiated and was false and misleading.

Ruling